Refund Policy

All Sales Are Final
Because services are provided in person and payment is collected after your session, all sales are final and non-refundable.

No-Shows and Late Cancellations

Appointments canceled outside of the required time frame, or missed without notice, will be charged 100% of the service fee. These charges are not eligible for refund or credit.

Gift Cards

Gift cards can be used toward services until they expire but:

  • Cannot be exchanged for cash

  • Are not refundable

  • Hold no value after expiration

Contact

📞 (479) 364-4644
📧 robin@89ivy.com
🌐 www.89ivy.com